Keep your cloud-native operations running smoothly with dedicated expertise and guaranteed response times.
Open-source Kubernetes operators and tools built by LogicIQ:
- Konductor – Kubernetes operator for workflow coordination and job orchestration
- PVC-Chonker – A cloud-agnostic Kubernetes operator for automatic PVC expansion
- Secret Santa – Kubernetes operator for generating secrets with templates and storing them in multiple destinations
Why Upgrade to Paid Support?
While our tools are open-source and community-backed, your production environment shouldn’t rely on “best effort” assistance. LogicIQ Paid Support provides the safety net your DevOps and SRE teams need to scale with confidence.
| Feature | Community | Basic | Business | Enterprise |
| Best For | Testing & Hobbyists | Small Teams | Production K8s | Mission Critical |
| Medium SLA | Best Effort | 20 Business Hours | 8 Hours | 4 Hour |
| High SLA | Best Effort | 6 Business Hours | 3 Hours | 2 Hours (24/7) |
| Support Channel | GitHub Issues | Helpdesk Portal | Helpdesk Portal | Helpdesk Portal |
| Response Guarantee | No | Yes | Yes (Priority) | Yes (Immediate) |
The LogicIQ Support Advantage
🛡️ Guaranteed Response Times (SLAs)
Don’t wait for a community member to see your GitHub issue. Our paid tiers offer prioritized response times, ensuring that when your production environment is at risk, our engineers are on the line within hours, not days.
🏗️ Architecture & Implementation Guidance
Get it right the first time. Our experts provide more than just bug fixes—we help you design your Kubernetes operators, PVC scaling strategies, and secret management workflows to follow industry best practices, preventing issues before they happen.
🔧 Hotfixes & Custom Patching
Encountered a bug that’s blocking your release? Paid subscribers receive private hotfixes and accelerated patch releases tailored to their specific environment, ensuring you don’t have to wait for the next major community version.
☁️ Cloud-Native Reliability
Our tools sit at the heart of your infrastructure. With paid support, you gain a partner that understands the nuances of cloud-native storage, workflow orchestration, and security, providing deep-dive troubleshooting across your entire stack.
Choose Your Level of Confidence
Whether you are a growing startup or a large enterprise, we have a plan to match your infrastructure’s criticality.
- Basic Support: For growing teams needing business-hour coverage and expert guidance.
- Business Support: 24/7 coverage for mission-critical production workloads.
- Consulting & Implementation: Direct access to our core developers for custom integration projects at additional costs.